At Amica Mature Lifestyles Inc. (“Amica”), respecting privacy is an important part of our commitment to our residents, employees, investors, and other stakeholders. That is why we have developed The Amica Privacy Code. The Amica Privacy Code is a statement of principles and guidelines regarding the minimum requirements for the protection of personal information provided to Amica by its residents, employees, investors, and other stakeholders. The objective of The Amica Privacy Code is to promote responsible and transparent personal information management practices in a manner consistent with the provisions of the Personal Information Protection and Electronic Documents Act (Canada), the regulations enacted thereunder, and any other applicable legislation or regulation.

Amica will continue to review The Amica Privacy Code to make sure that it is relevant and remains current with changing industry standards, technologies and laws.

Frequently Asked Questions

• Why does Amica collect personal information about its residents, employees, investors, and other stakeholders?

  Amica collects personal information for the following purposes only:

  • To establish and maintain a business relationship;
  • To develop and improve products and services;
  • To understand stakeholders' needs and preferences;
  • To meet legal and regulatory requirements; and
  • To manage our business and operations.

   
  
• Who is responsible for Amica's personal information management practices?

  Responsibility for Amica's personal information management practices, including compliance with the provisions of The Amica Privacy Code, rests with the Amica Privacy Officer who can be reached at 604–608–6207 or privacy@amica.ca.

• How does Amica protect my personal information?

  Amica protects your personal information against such risks as loss or theft, unauthorized access, disclosure, copying, use, modification or destruction, through appropriate security measures, regardless of the format in which it is held. Amica's employees follow procedures to protect and safeguard your personal information.

• As a resident, employee, investor, or other stakeholder, can I place restrictions on the collection, use and disclosure of my personal information?

  Yes. You may refuse or withdraw your consent at any time. Please contact the Amica Privacy Officer at 604–608–6207 or privacy@amica.ca.

• How can I best understand how Amica deals with the collection, use and disclosure of my personal information?

  The Amica Privacy Code sets out our commitment to protecting your privacy. For more information please contact the Amica Privacy Officer at 604–608–6207 or privacy@amica.ca.

• How is personal information defined under the Personal Information Protection and Electronic Documents Act (Canada)?

  Personal information is defined as any information about an identifiable individual, but does not include the name, title, business address or telephone number of an employee of an organization.

• Why has Amica made available The Amica Privacy Code?

  Amica wants you to understand the purposes for which we collect, use and disclose personal information about our residents, employees, investors and other stakeholders. Furthermore, we want to be sure that we have your consent to continue to collect, use and disclose your personal information for those purposes outlined in The Amica Privacy Code. Finally, we have also developed The Amica Privacy Code to more fully explain our personal information management practices and to respect the Personal Information Protection and Electronic Documents Act (Canada), the regulations enacted thereunder, and any other applicable legislation or regulation.

• Where can I obtain more information on privacy?

  For a copy of the Personal Information Protection and Electronic Documents Act (Canada), please visit the Privacy Commissioner of Canada's web site at www.privcom.gc.ca